The proprietors of the domain name www.portfoliodirect.com.au understand that users of the website are concerned about the privacy, confidentiality and security of any information that may be disclosed while they are using the website. The proprietors are committed to the privacy of the website users and have prepared this Privacy Statement to explain how your information will be treated as you access the website.

Like most websites, our system will record the date and time of your visit to our website, the pages viewed and any information that has been downloaded. Your IP address may be used to help diagnose problems with our servers and administer the websites. Your IP address may also be used to help identify you and gather broad demographic information.   The website does not use 'cookies.

Your identity will remain anonymous unless you choose to send us a message by submitting information which identifies yourself to us.  We will rely on the accuracy of any information sent to us in this way.

If you give us your name and other contact information, this will be used to provide personalised services and communicate separately with you in the ways set out in the website. We will preserve the content of any correspondence that you send us if we believe that we have a legal requirement to do so.  Your email may be monitored by our internet service provider or our employees for maintenance purposes or where email abuse is suspected.

Personal information you send us will be held in a database for the purpose of contacting you.

We will at all times seek to ensure that the personal information collected and held by us is used only for the purposes for which it was provided or where use or disclosure is required under law.  Access to your records will be limited to staff members who are required to use that data for their work.

We may use personal information collected from you to provide you with direct marketing materials. However, you may request not to receive such information and to have your details removed from our contact list. We will put any such request into effect promptly.

There are security risks in transmitting information via the internet.  If you do not wish to transmit information via the website, there are other ways to communicate with PortfolioDirect.

If you subscribe to a PortfolioDirect service (and, consequently disclose your payment details), this can be done through the use of a secure server.  The secure server software encrypts all information which you input before it is received by PortfolioDirect. Although it makes every effort to create a secure environment for your personal information, PortfolioDirect cannot guarantee the safety of any personal information which is transmitted on-line.

If you have any questions regarding this Privacy Statement, the website practices or other dealings with the websites, please contact PortfolioDirect.  Contact details are available here.